Equipment Requirements
Before registering, please review the information below.
Registration must be completed from a compatible computer because a PC Scan is required during the registration process. The PC Scan will verify whether your system meets current platform requirements.
If your computer does not meet the minimum requirements, you may not be able to complete registration or enroll in available opportunities.
Already Have Equipment?
Great!
Many individuals already have equipment that meets the requirements and may not need to purchase anything additional.
The PC Scan completed during registration will verify whether your computer meets current platform requirements.
Computer Requirements
Most opportunities require a compatible Windows 11 computer that can successfully pass the required PC Scan.
Because equipment requirements may change over time, the PC Scan completed during registration is the final determination of system compatibility.
For the most current platform requirements, please review the official System & Equipment Policy before purchasing equipment.
[ VIEW SYSTEM & EQUIPMENT POLICY ]
Internet Requirements
A reliable wired internet connection is required.
Accepted:
Cable Internet
Fiber Internet
DSL (where permitted)
Not Accepted:
✘ Wi-Fi Only Connections
✘ Mobile Hotspots
✘ Cellular Internet
✘ Satellite Internet
A direct Ethernet connection is required while servicing.
Additional Equipment
Most opportunities also require:
A Second Monitor
A Wired USB Headset
A Webcam for Certification
Requirements may vary by opportunity, so please review the official System & Equipment Policy for complete details.
Need Equipment?
If you need equipment, we've provided links to products commonly used by virtual call center representatives.
Recommended Computer Packages
Need a complete setup?
We partner with a trusted vendor that offers compatible computer packages designed for virtual call center opportunities.
Many packages include financing options and are pre-configured to help simplify the setup process.
[ VIEW RECOMMENDED COMPUTER PACKAGES ]
Recommended USB Headsets
A wired USB headset is required for most opportunities.
Recommended Webcams
A webcam is required for certification and many training classes.
Recommended Monitors
Most opportunities require a second monitor to assist with viewing multiple systems simultaneously.
Frequently Asked Equipment Questions
Can I register from my phone?
No. Registration must be completed from a compatible computer because a PC Scan is required during registration.
Can I use Wi-Fi?
No. A wired internet connection is required.
Can I use a Mac?
No. Opportunities require a compatible Windows computer.
Do I need a second monitor?
Most opportunities require a second monitor.
What if I'm not sure my computer qualifies?
Complete the PC Scan during registration. The system will determine whether your computer meets current requirements.
Important Note
Equipment requirements are determined by the platform and may change over time.
We strongly recommend reviewing the official System & Equipment Policy before purchasing new equipment.
Ready to Continue?
If your equipment meets the requirements above, you're ready to move forward.
[ VIEW NEXT STEPS ]
Disclosure: Some links on this page may be affiliate links. If you make a purchase through these links, Homesource Staffing may receive a small commission at no additional cost to you.